This course provides an overview of conflict management strategies and techniques. It covers topics such as understanding the sources of conflict, identifying and assessing conflict, developing strategies for managing conflict, and resolving conflicts. Participants will learn how to recognize and manage conflict in a variety of contexts, including interpersonal, intergroup, and organizational. The course also explores the role of communication in conflict management, and provides practical tools and techniques for managing conflict in a constructive and effective manner.
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Expiry period | Lifetime | ||
Made in | English | ||
Last updated at | Wed Dec 2023 | ||
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Total lectures | 6 | ||
Total quizzes | 0 | ||
Total duration | 00:43:49 Hours | ||
Total enrolment | 57 | ||
Number of reviews | 3 | ||
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Short description | This course provides an overview of conflict management strategies and techniques. It covers topics such as understanding the sources of conflict, identifying and assessing conflict, developing strategies for managing conflict, and resolving conflicts. Participants will learn how to recognize and manage conflict in a variety of contexts, including interpersonal, intergroup, and organizational. The course also explores the role of communication in conflict management, and provides practical tools and techniques for managing conflict in a constructive and effective manner. | ||
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